Acceptable use

Last updated: 8 November 2026

This policy is part of our terms of service. It applies to everything you do with the service, including the messages and connection notes it sends for you.

You may not

• Spam or harass anyone. No bulk unsolicited messages that break anti-spam laws, no abusive, threatening or hateful messages, and no repeated messages to someone who hasn’t replied in a way that amounts to pestering them.
• Pretend to be someone else. Messages must not claim to come from a person, company or organisation you are not, or are not authorised to speak for.
• Ignore people who ask not to be contacted. If someone tells you to stop, remove them from your lists and sequences and don’t contact them again through the service.
• Collect data to resell it. Lead data you find or scrape is for your own outreach. You may not sell, rent or pass it on as a data product.
• Try to get around the limits. Don’t try to exceed your plan’s daily caps or monthly lead finds, for example by opening several workspaces for the same LinkedIn account or by tampering with the service.
• Use a LinkedIn account that isn’t yours. Each workspace connects one LinkedIn account. It must be your own, or you must be authorised by its owner to use it.
• Break the law. That includes data-protection laws such as the GDPR and India’s Digital Personal Data Protection Act 2023, and anti-spam laws where you and the people you contact are.

If these rules are broken

We may stop runs, suspend or close accounts that break this policy, with or without notice. Payments for a suspended account are not refunded beyond what the refund policy already allows.

Reporting misuse

If you received messages you think were sent through Connected Outreach in breach of these rules, email hello@connectedoutreach.com with what you received.